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Imprnt Systems
At Imprnt Systems we work towards making a happy customer. Customer support plays a big role in the satisfaction of our clients experience with our company. We have developed multiple channels of support including online chat, phone, email. One or more communication channel is always available to our clients.
We have instituted processes in place which ensure all your issues are resolved within 60 minutes. In case of very rare over 60 minute issue resolutions, we always make sure to stay in touch with the client and make alternative arrangements, if possible. Our customers cover whole spectrum of newcomers to complete sophisticated geeks. We have faqs, tutorials, and trained support representatives to solve all range of issues.
Customer Service Excellence:
- Hiring and training customer friendly, tech-savvy people
- Providing local support representative
- North American for client in North America
- South asian for clients in South Asia
- Three Layers of Support
- Information level support
- Level 2 technitian support
- System Administrator level support
- Extensive support database to have access to issue history of individual client
- All of this and much more at very low cost of $2.45 per month
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Recruitment Outsourcing
Our studies are rich and diverse accounts of how we help our customers realize return on their ideas.
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Corporate Training
Our studies are rich and diverse accounts of how we help our customers realize return on their ideas.
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Imprnt Systems Inc. All rights reserved.