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General Questions
Imprnt System is a global solution provider specializing in innovative e-commerce web solutions, custom software development, strategic consulting, training and staffing services. From offices and facilities in USA, Canada and India Imprnt employees are united by an unwavering commitment to deliver advanced technology solutions according to client requirement. Our strong technical team with the help of professionals in different industry sectors is always on the look out for the latest tools and technologies. This helps us to put right people with right skills on each project to achieve right results. Our clients receive some of the latest and most cutting edge technologies at very affordable rates
Imprnt Systems has complete range of service offerings for retail business. We have e-commerce website for online presence, support for your in house computers, hardwares and softwares. We can replace your IT staff and keep your data backed up and system tuned in for optimum performance. We also offer integrated ERP and POS solution across multi-store/location enviornment.
Web Hosting
Remote Tek Support
We offer yearly subscriptions service for computer support. You can cancel anytime during the year. We will refund any unused amount prorated for the number of months service was used.
Some of the tasks we can perform through our Remote Tek Support:
- Install and configure anti-virus software and remove virus, if already infected
- Fix email and software issues
- Help with iPAD, iPOD and other MP3 players, and other mobile devices
- Fix printer, scanner, fax, digital camera and other peripheral hardware problems
- Speed up your computer and increase performance; PC tune-ups
- Fix error messages, frozen screens, pop ups etc.
- Set up secure wireless networks
- Install and configure new software and much more!
If you're running Microsoft Windows 2000, Windows XP, Windows Vista or Windows 7 on your computer, we can help you! We currently do not support Apple Macintosh, Linux, or UNIX operating systems. If you aren't sure what operating system you have, give us a call and we'll help you figure it out.
Of course! Remote Tek Experts are trained to solve any problem which does not require physical presence, like removing hard drive. We guarantee it
We are available 24 hours a day, seven days a week.
We accept major credit cards and offer payment theough paypal a very secure website and globally accepted method of online payment.
We use security measures to protect against the loss, misuse or alteration of information so you can feel comfortable and secure when using our services.Your computer and our expert's computers are connected through 128-bit encrypted connection. You always stay in control of as your control of computer overrides that of the expert. Only you can initiate the connection and not the expert. That ensures your security and privacy.
Our Remote Tek Support is far better option compared to traditional supports. With our services we save few hours to few days of lost time and trouble of calling, waiting, trasporting your computer for repair. Our experts are a click away and can solve your issues in few clicks while you watch your screen. We have latest tools to diagnose and resolve your problem in the fastest and most effective way possible. From virus removal to optimizing a slow computer, our tek experts can handle any PC and network problem.
No. We do not have remote tek support through a dial-up connection. It becomes very restrictive and time consuming because of very slow speed.
If your computer is older than 7 years, its always worth every penny to switch to new computer. However, we support as far back as windows 2000.
No. We generally avoid onsite support. In rare cases, we can have our local affiliate visit you at extra cost.
Imprnt Systems respects your privacy and recognizes your need for foolproof and appropriate protection of your personal information. For further details please review our Privacy Policies.
Staffing/Consulting
Outsourcing
Once we set up outsourcing with your company we set secure access to our server.We receive all the relevant documents electronically over this secure network to our server. It is done by either your staff uploading it or we remote log in to your network and upload the documents. We schedule the tasks according to agreed upon priority, complete the process and upload the completed task the server with a job report. This process varies from client to client and please do call or email us to find how it can best work for you.
On an average we guarantee a 40-50% cost savings. For some of our clients saving could be more than 50%.No fixed monthly payments. Our services help you reduce both capital expenditure and operating expenses. You can grow quickly with no further investment and don't have to worry about sudden peak workload. Imprnt Systems gets paid only based on the amount of work completed.It lets you focus your efforts on expanding your business.
Not at all. Our service are all about you and your need. We do not want to restrict our clients with any binding long term contracts unless you require doing so.
You can communicate through our in-house instant chat system, e-mail and phone call to a local number we assign to your company. Our project managers and respective team leaders will be online during office hours of your office.You can get to talk to them instantly. It is almost like having a colleague at your own office.
Yes, of course. Our goal is to save money for you. We cater to both big projects and small projects. We work with many small companies and we can arrange to work only on part-time basis. We can scale up or down on a short notice depending upon your requirements.
We can set up the process in couple of hours to couple of weeks after first point of contact, it depends upon the complexity of the process being outsourced.
No. In many cases all that is required from your end is to scan the documents, and upload it to us. We process all the information and complete the rest of the steps. We will also provide requisite technical assistance to help facilitate the process.
We go through very rigorous standard operating procedure. In which, we identify the areas that can be outsourced. We do a pilot project on how it will be done, whicch becomes final discovery phase for both teams. We iron out all the potential problem areas and get a correct working process. It does not end there. We continually look out for making it more smooth and efficient.Our project managers are highly experienced to roll out the processes efficiently, accurately and smoothly.
- Our servers are highly secure and located in USA.
- Documents are transferred using secure protocols which are used by banks.
- We strictly follow the principles of Data-Protection Act 1998 and Privacy Policy.
- All our staff sign non-disclosure agreements.
- No one has access to any removable media like printers, email, data disks etc.
- Entry to premises is control through code and biometric access.
- We give you full access to our security procedure and will galdly do any change required by you.
Your existing set-up can remain the same with some reduction of size of your facility and your workforce. Our services are usually an improvisation of the existing process which make it economic and efficient. Our services work seamlessly, without disturbing your existing setup.
We go through very rigorous standard operating procedure. In which, we identify the areas that can be outsourced. We do a pilot project on how it will be done, whicch becomes final discovery phase for both teams. We iron out all the potential problem areas and get a correct working process. It does not end there. We continually look out for making it more smooth and efficient.Our project managers are highly experienced to roll out the processes efficiently, accurately and smoothly.
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